All current offers on Zetbeen Latest Promotions all in one place. This page lists welcome bonuses, reload offers, cashback deals, free spins, and seasonal promotions — each displayed separately.
On updates — some offers change on a weekly basis, such as the Monday reload bonus. Others are monthly, like cashback campaigns. During major cricket or football series, special event offers run for a limited time. Personalized offers when you log in Your dashboard may also show offers that aren't available to everyone — just to your account. Keep notifications on so you never miss a new offer.
On updates — some offers change on a weekly basis, such as the Monday reload bonus. Others are monthly, like cashback campaigns. During major cricket or football series, special event offers run for a limited time. Personalized offers when you log in Your dashboard may also show offers that aren't available to everyone — just to your account. Keep notifications on so you never miss a new offer.
There are a few common reasons an account gets locked — entering the wrong password multiple times (typically 5 attempts), suspicious login activity being detected, or the system automatically locking the account for a security check.
What to do:
1. First, wait 15–30 minutes — a temporary lockout will lift automatically.
2. Go to the password reset option and request an OTP to your registered mobile number or email.
3. If it still won't open, contact Zetbeen via live chat or Help Center Contact us. Have your registered phone number and NID number ready for identity verification.
For standard lockouts, support typically resolves the issue within 2–4 hours. Security-related locks may require additional verification.
What to do:
1. First, wait 15–30 minutes — a temporary lockout will lift automatically.
2. Go to the password reset option and request an OTP to your registered mobile number or email.
3. If it still won't open, contact Zetbeen via live chat or Help Center Contact us. Have your registered phone number and NID number ready for identity verification.
For standard lockouts, support typically resolves the issue within 2–4 hours. Security-related locks may require additional verification.
Rankings in Zetbeen's tournament and leaderboard events are determined by two main methods — Total Bet Amount or Number of wins in a specific game, each event has its own rules.
General Rules:
— The more you bet or win within a set timeframe (usually 7 or 30 days), the more points you accumulate.
— The leaderboard updates in real time — you can check your position at any point.
— Top-ranked players receive cash prizes, bonus credits, or free spins.
— Typically the top 10–50 players receive prizes, though the exact number of winners varies by event.
— Prizes are credited to your account within 24–48 hours of the tournament ending.
Terms specific to each tournament Latest Promotions Full details are available on the page.
General Rules:
— The more you bet or win within a set timeframe (usually 7 or 30 days), the more points you accumulate.
— The leaderboard updates in real time — you can check your position at any point.
— Top-ranked players receive cash prizes, bonus credits, or free spins.
— Typically the top 10–50 players receive prizes, though the exact number of winners varies by event.
— Prizes are credited to your account within 24–48 hours of the tournament ending.
Terms specific to each tournament Latest Promotions Full details are available on the page.
No — Zetbeen strictly prohibits anyone under the age of 18 from registering or using the platform. This isn't just a policy matter; it's a mandatory condition of our license.
How verification works:
— Your date of birth is collected at the time of registration.
— As part of the KYC process, your national ID or passport is verified before your first withdrawal.
— The system may automatically trigger a verification check on suspicious accounts.
If a minor is found: The account is immediately and permanently closed, the balance and bonuses are forfeited, and any refund of deposited funds follows a legal process. Registering with false information will render all transactions void.
How verification works:
— Your date of birth is collected at the time of registration.
— As part of the KYC process, your national ID or passport is verified before your first withdrawal.
— The system may automatically trigger a verification check on suspicious accounts.
If a minor is found: The account is immediately and permanently closed, the balance and bonuses are forfeited, and any refund of deposited funds follows a legal process. Registering with false information will render all transactions void.
Zetbeen uses multiple layers of security to protect your information and funds.
Data Protection:
— All data is transmitted with 256-bit SSL encryption — no one can intercept it in transit.
— Passwords are never stored in plain text — only an encrypted hash is kept.
— KYC documents (NID, selfie) are stored on secure servers and are accessible only to the verification team.
Regarding Third Parties: Zetbeen does not share your personal information with any advertisers or unauthorised third parties. Limited data is shared with banking partners solely for payment processing, and this is governed by a legal agreement. Learn more Privacy Policy on this page.
Fund Protection: Zetbeen holds members' balances in a separate, protected account that is kept entirely apart from the company's operational funds.
Data Protection:
— All data is transmitted with 256-bit SSL encryption — no one can intercept it in transit.
— Passwords are never stored in plain text — only an encrypted hash is kept.
— KYC documents (NID, selfie) are stored on secure servers and are accessible only to the verification team.
Regarding Third Parties: Zetbeen does not share your personal information with any advertisers or unauthorised third parties. Limited data is shared with banking partners solely for payment processing, and this is governed by a legal agreement. Learn more Privacy Policy on this page.
Fund Protection: Zetbeen holds members' balances in a separate, protected account that is kept entirely apart from the company's operational funds.
Zetbeen is built primarily for users in Bangladesh, so Bengali (Bangladesh) is the default language. However, the platform also supports multiple other languages.
How to Change the Language:
1. Look for the language icon or "Language" option at the top of the page or in your account settings.
2. Select your preferred language from the dropdown — options may include Bengali, English, and others.
3. The change takes effect immediately — a page refresh may not even be necessary.
When you're logged in, your language preference is saved to your account — so you'll see the same language every time you sign back in. The Zetbeen support team is fully available in Bengali, so language is never a barrier.
How to Change the Language:
1. Look for the language icon or "Language" option at the top of the page or in your account settings.
2. Select your preferred language from the dropdown — options may include Bengali, English, and others.
3. The change takes effect immediately — a page refresh may not even be necessary.
When you're logged in, your language preference is saved to your account — so you'll see the same language every time you sign back in. The Zetbeen support team is fully available in Bengali, so language is never a barrier.
KYC (Know Your Customer) is a mandatory identity verification process that must be completed before your first withdrawal.
Required Documents:
— ID Document (any one of the following): National ID (NID), passport, or driving licence — clear photos of both the front and back.
— Selfie: A clear selfie holding your ID — both your face and the document must be fully visible.
— Proof of Address (optional, required for larger withdrawals): Utility bill, bank statement, or any official government letter.
Timeframe: Approval typically takes 12–24 hours after documents are submitted. During busy periods it may take up to 48 hours. You will receive an email or SMS notification once approved.
If the document image is blurry or incomplete, you may need to resubmit it. If you run into any issues, Help Center Contact us.
Required Documents:
— ID Document (any one of the following): National ID (NID), passport, or driving licence — clear photos of both the front and back.
— Selfie: A clear selfie holding your ID — both your face and the document must be fully visible.
— Proof of Address (optional, required for larger withdrawals): Utility bill, bank statement, or any official government letter.
Timeframe: Approval typically takes 12–24 hours after documents are submitted. During busy periods it may take up to 48 hours. You will receive an email or SMS notification once approved.
If the document image is blurry or incomplete, you may need to resubmit it. If you run into any issues, Help Center Contact us.