Last Updated: January 2026
Version: 3.2
Language: Bengali
Effective: Effective from 1 January 2026
Legal Documents

Zetbeen Terms & Conditions —
In Plain English

Please read these terms before using Zetbeen. We've aimed to keep everything clear and straightforward — no fine print, no confusion.

Last Updated: January 2026
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Your Rights & Responsibilities
Key Points

Terms Summary — Quick Overview

Scan these cards for a quick summary of the key points before reading the full document.

Registration Eligibility

To register an account on Zetbeen, you must be at least 18 years old. Each person may hold only one account, and all information provided must be accurate and your own.

Deposits & Withdrawals

Minimum deposit is ৳500. Withdrawals are typically processed within 15–30 minutes. Your first withdrawal on a verified account may take slightly longer.

Bonuses & Promotions

Each bonus comes with its own Wagering Requirement. Bonus funds cannot be withdrawn directly — you must wager a specified amount before becoming eligible to withdraw.

Prohibited Activities

Creating multiple accounts, abusing bonuses, committing fraud, or attempting to hack the system will result in immediate account termination and forfeiture of any remaining balance.

Privacy & Security

Your personal information is protected in accordance with Zetbeen's Privacy Policy. Do not share your login credentials with anyone — you are also responsible for keeping your account secure.

Responsible Gaming

Zetbeen does not permit anyone under the age of 18 to play. Deposit limits and self-exclusion options are available to all users.

This document Zetbeen (Website: zetbeen.best) and all its users. By accessing the website, registering, or placing a bet, you are deemed to have read and accepted these Terms. If you need clarification on anything, please contact our Help Centre.

1. General

Zetbeen is an online Sports Betting and casino platform operating under the domain zetbeen.best. Users can place bets on cricket, football, and other sports, as well as play casino games.

To use Zetbeen's services, you must have a registered and active account. No bets can be placed or financial transactions made without one.

Important: These Terms & Conditions may be updated at any time. Users will be notified via their registered email address and a notice will be posted on the website. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Governing Law & Jurisdiction

Zetbeen operates under a licence issued by an international gaming authority. Any disputes arising from these terms are subject to resolution through the relevant regulatory body's mediation process.

2. Account Registration & Management

Eligibility Criteria

  • You must be at least 18 years of age at the time of registration.
  • The name, date of birth, address, and mobile number you provide must be accurate and belong to you.
  • Only one account may be registered per mobile number or email address.
  • Opening an account on behalf of someone else or using another person's details is strictly prohibited.

Account Verification (KYC)

Zetbeen may request identity verification at any time as part of its security and regulatory compliance procedures. This may include a copy of your National ID or passport, as well as proof of current address. Withdrawals may be delayed until verification is complete.

Login Security

Keep your password and login details strictly to yourself. Zetbeen will not be responsible for any transactions made from your account by another person. If you notice any suspicious activity, contact support immediately.

Warning: Multiple accounts operated from the same household or device may be flagged as belonging to the same family, which can result in restricted access to bonus offers.

3. Deposits & Payments

Zetbeen currently supports deposits via bKash, Nagad, Rocket, and bank transfer. All deposits are processed in Bangladeshi Taka (BDT).

Method Minimum Maximum (Per Day) Processing Time
BKash ৳500 ৳1,00,000 5–15 Minutes
Nagad ৳500 ৳1,00,000 5–15 Minutes
Rocket ৳500 ৳ 50,000 10–20 Minutes
Bank Transfer ৳ 1,000 ৳ 5,00,000 1–2 Business Days

When making a deposit, always send funds to the designated reference number or merchant number. Funds sent to an incorrect number may not be recoverable, and Zetbeen will not be held liable in such cases.

Please Note: No charges are applied to deposits on our end. However, your payment provider may deduct its own fees in accordance with their own policies.

4. Withdrawal Policy

Your account must be fully verified before you can withdraw winnings or any deposited funds. Every withdrawal request is manually reviewed and, once approved, is processed automatically.

  • Minimum Withdrawal Amount: ৳500
  • Daily withdrawal limit: ৳ 2,00,000
  • Withdrawals may only be made to a payment account registered in your own name.
  • Wagering requirements must be met before any bonus balance can be withdrawn.
  • Zetbeen reserves the right to temporarily place a withdrawal on hold if fraud is suspected.

Zetbeen does not charge any withdrawal fees. However, your first withdrawal may take up to an additional 24 hours for identity verification purposes.

5. Bonuses & Promotions

Zetbeen regularly offers a variety of bonuses and promotions — including welcome bonuses, deposit matches, cashback, free spins, and more. Each bonus comes with its own terms, which are detailed on the promotions page.

Wagering Requirement

Bonus funds cannot be withdrawn directly. They become withdrawable only after wagering a specified multiple of the bonus amount. For example: a ৳1,000 bonus with a 10x wagering requirement means ৳10,000 must be wagered.

Bonus Type General Wagering Validity Eligible Games
Welcome Bonus 10x 30 Days Sports & Casino
Deposit Match 8x 14 Days Sports & Casino
Cashback 1x 7 Days All Games
Free Spin Winnings 15x 7 Days Slots Only

Important Bonus Rules

  • The same bonus offer may not be claimed more than once per person.
  • Providing false information when claiming a bonus, or violating the terms, will result in the bonus and any associated winnings being voided.
  • Expired bonuses will be cancelled automatically.
  • Zetbeen reserves the right to modify or cancel any bonus offer at any time.

Bonus Abuse: Creating multiple accounts to claim bonuses, using false identities, or displaying abnormal betting patterns will result in all associated accounts being closed and balances may be forfeited.

6. Betting Rules

Bets placed in Zetbeen's Sports Betting section are governed by the applicable rules. Once a bet is confirmed, it cannot be changed or cancelled — except through the cash out feature.

Bet Cancellation Scenarios

  • If a match or event is cancelled, all related bets will be refunded.
  • If incorrect odds are displayed due to a technical error, Zetbeen reserves the right to cancel the affected bets.
  • If a match is abandoned before the scheduled time, bets will be settled in accordance with the applicable rules.

Live Betting

In live or in-play betting, odds change from moment to moment. The odds displayed when you place a bet may shift before confirmation — in that case, you will either be given the option to accept the new odds or the bet will be automatically cancelled.

Cash Out

The Cash Out feature is available on selected matches and markets. The value offered for a Cash Out is set by Zetbeen and may vary with market conditions. Cash Out requests are not always guaranteed — for example, if odds change too rapidly.

7. Prohibited Activities

The following activities are strictly prohibited on the Zetbeen platform. Any account found engaging in them will be suspended immediately.

  1. Opening or operating more than one account.
  2. Registering using another person's information or identity.
  3. Coordinated betting aimed at abusing bonus offers.
  4. Hacking the system, using bots, or placing bets through automated software.
  5. Placing bets using match-fixing arrangements or insider information.
  6. Using the platform for money laundering or any other illegal financial transactions.
  7. Harassing, threatening, or disrespecting other members or staff.

Consequence: If any of the above activities are proven, the account will be permanently closed, the balance will be forfeited, and legal action will be taken if necessary.

8. Account Closure & Deactivation

You can close your account at any time by contacting support. Zetbeen may also suspend or close accounts that are inactive or show unusual activity.

Inactive Account Policy

An account with no login or transaction activity for 12 consecutive months will be marked as inactive. A monthly maintenance fee may apply to inactive accounts — however, it will only be deducted until the balance reaches zero. Logging back in will reactivate the account.

Responsible Gaming — Self-Exclusion

If you feel you are losing control of your gambling, use the Self-Exclusion feature. Your account will be fully deactivated and cannot be reactivated before the specified period ends.

9. Limits of Liability

Zetbeen makes every effort to keep the platform running without interruption. However, Zetbeen will not be held liable in the following situations:

  • If a bet or game is interrupted due to loss of internet connection.
  • In the event of delays or errors caused by third-party payment services.
  • Account credentials leaked due to the user's own negligence.
  • Service disruptions caused by natural disasters, server attacks, or unforeseen technical failures.

Zetbeen is always committed to resolving issues as quickly as possible. If you run into a problem, reach out to our support team — we'll do our best to help.

10. Terms & Conditions Update Policy

Zetbeen reserves the right to partially or fully amend these Terms & Conditions at any time. When changes are made:

  • Notifications will be sent to your registered email or mobile number.
  • A notice will be published on the website.
  • The date of change and version number will be noted in the document.
  • For significant changes, 7 days' notice will be given before they take effect.

Continued use of the platform after any changes are made will be considered full acceptance of the updated terms.

Contact: If you have any questions about these Terms & Conditions, reach out to our support team via email or live chat. We're ready to answer all your questions in plain, simple language.

FAQs

Selected Questions from the Terms & Conditions Page

The minimum deposit at Zetbeen is ৳500. This applies across all payment methods — bKash, Nagad, and Rocket all start at ৳500. Bank transfers require a minimum of ৳1,000. So if you want to start with the smallest possible amount, mobile banking is your best option. Zetbeen does not charge any fees on deposits, though your payment provider may apply their own small charges.

The wagering or playthrough requirement refers to how many times you must bet the bonus amount before it can be withdrawn. Here's a simple example: say you deposit ৳2,000 and receive a 100% match bonus — that's another ৳2,000 in bonus funds. If the wagering requirement is 10x, the calculation is: ৳2,000 × 10 = ৳20,000 in total bets required. You can meet this target across any games, using a combination of your deposited and bonus funds. Once the target is reached, your bonus winnings become eligible for withdrawal. The specific wagering requirement for each offer is listed on the Latest Promotions page — check there for details.
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